Quiz not showing the answers

Sep 04, 2014

I just downloaded the free 30 day trial and am trying to build a quizz. I can type the question ok but when I type the answer and preview I can not see any answers or they are in different place than they should be. Is this just something to do with the 30 day trial?

Will

14 Replies
Shelby Morris

UPDATE:  I tested the file again this morning - The LMS published content was tested in IE, Google, and Firefox - the issue only occurred in Firefox. I went through the quiz in preview and 4 slides show no answer options.  I have this same quiz in 6 other courses (for different campuses).  I originally built the course in

I went through the quiz in preview and 4 slides show no answer options.  I have this same quiz in 6 other courses (for different campuses).  I originally built the course in SL2, but converted it over to SL3.  If I need to push students to only use a certain browser, I can do that.  But it is strange that it is happening in

If I need to push students to only use a certain browser, I can do that.  But it is strange that it is happening in preview, not just the LMS.  Thanks for your help.

Shelby Morris

Hi Ashley,
I hope this works (never clicked on the "Reply" before). I didn't even think about how I published it. It is published as a Flash/HTML5. And yes, Storyline 3 is what it is currently published in.

Thanks,
Shelby

shelbymorris
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Ashley Terwilliger-Pollard

Thanks Shelby - did you mean to share an update here? If so, those aren't posted when you hit "Reply" in the email notification. You'll need to visit this forum discussion to post it.

I've been playing around with your file, and I see it in preview as well but it seems limited to only a few multiple choice questions, and I can't replicate this issue in a new file. 

Even removing the animation on those quiz answers, still showed them animating in and appearing off the slide stage to the right. I noticed some odd formatting of your answers and how it was wrapping to a new line on those with a lot of text - so I took a look at rewriting some of the answers (or copying the text into Notepad to stripe out formatting and then copying that back into Storyline) and that resolved it on the first 2 questions I tried. Can you give that a test and see if the issue still occurs for you? 

 

Did you write/create this text somewhere else before inserting into Storyline? Can you also confirm that you're working on local project files as described here?  

Shelby Morris

This all makes sense.  I just started saving everything to an external drive because my local drive was getting bogged down.  This may be the issue.

The file is currently published as a Flash/HTML5.  Should I try a different format?  I noticed there appeared to be some other issues, not just the answers not showing.  I will give it a test, unless you think I should save it locally and see if that resolves the issues.

Ashley Terwilliger-Pollard

Hi Shelby, 

Yes, saving it locally and then looking to rebuild those slides will be the way to go. You could also look at importing it into a new Storyline file to remove any other lingering effects of working from the external drive. 

The Flash/HTML5 output should be the same regardless showing the problematic behavior. Again, I only saw it on the multiple choice slides - so those would be the ones to focus on. Previewing in Storyline 360 will show the HTML5 output - so you can preview to make sure it's all working correctly. 

Ashley Terwilliger-Pollard

It will still likely have the issue until the formatting on those slides are fixed up. Once you've changed those and you're ready to publish, go ahead and use the "Zip" button on the publish successful window and that'll package it up for your LMS. You can then upload the zipped output to your LMS (if they don't need it zipped just upload the entire contents of the published output folder). 

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