Quiz results are not recorded properly in LMS, Scormcloud

Hi,

I have created a quiz in storyline but having load of issues recording it properly in Scormcloud or Moodle. It shows the results properly in storyline but when it send the results through results slide to any LMS thats where the problem begins. It records the first attempt of the quiz score correctly but on subsequent attempt it still records the score of the first attempt which is really insane.

Has anyone come across similar issues?

Any help from storyline support in this matter will be highly appreciated.

Please help, please advise.

Regards,

Ganesh

10 Replies
Ashley Terwilliger

Hi Ganesh,

I see John replied to your case and shared the following:

Upon further testing I found that some LMS's put in course into "Review mode" after a user has successfully passed a course and will therefore set the course to a read only status and ignore any further scores. 

Editing published files is not supported by Articulate but you can edit the configuration.js file located in the LMS folder of the published course and then make a few changes: 

Search for the following lines in the configuration.js file: 

var SCORE_CAN_ONLY_IMPROVE = false; //set this to true to ensure that on subsequent attempts, a learner's score can only go up 

var REVIEW_MODE_IS_READ_ONLY = true; //set this to true if no new data should be saved when a course is launched in review mode (normally this is the LMS's responsibility) 

Change the lines to the following: 

var SCORE_CAN_ONLY_IMPROVE = true; //set this to true to ensure that on subsequent attempts, a learner's score can only go up 

var REVIEW_MODE_IS_READ_ONLY = false; //set this to true if no new data should be saved when a course is launched in review mode (normally this is the LMS's responsibility) 

After saving the changes, ZIP the course and again and upload it to your LMS. I confirmed this to work on SCORM Cloud. 

ganesh ubhare

Hi Ashley,

Good morning.

I could not test the solution on Friday but I have done it today and it resolves the issue I was facing.  I have already replied to John about this. I don't think I would have ever understood the exact cause without John's help. This issue was really making me mad as I could not understand what wrong I was doing. It was taking too much of my time for testing as I am working to tight and strict deadline.

Thanks a million to John, Ashley for helping to nail down this issue.

Articulate support team rocks

Have a great day.

Regards

Ganesh