Quiz Scores being sent to LMS when user exits AS (w/attempts left)

Hi Karen,

Welcome to Heroes! For the searching, please take a look at the following thread. It should help you start making good use of the knowledge contained here.

For the conditional score submission/completion, there isn't a built-in method to do so within Storyline. It would make an excellent feature request. That said, there is this great thread dealing with what you are wanting. It details some possibilities on how to achieve what you want.

Always Happy to Help,

Adrian

Thanks, Dean. I read through the threads and found the search helpful.

As for the issue I am having, I didn't really see a result to the problem in the other thread that you linked.

I followed the tutorial to limit the # of attempts, including having the "retry quiz" button trigger to reset the quiz results. However, it doesn't appear that the results are being reset if the user clicks on the retry button and doesn't complete the quiz again (or window abruptly closes for whatever reason). Results are being sent to the LMS.

So, does the trigger "reset results" not really reset them until a new score is achieved?

Hi Karen,

In the thread I shared above, it details about how it isn't possible to do so via triggers or anything else within Storyline. The only way would be to edit the published output and maybe add some additional JavaScript in order to accomplish what you want at this time.

That said, we as a company, don't support the editing of our published output. It was my hope that you could use that thread to get an idea on what needed to be done, reach out to those individuals there and maybe get some direction.

As stated before, to have this available in Storyline without editing anything would need to be a feature request.

I hope I am making more sense.

-Adrian

Thanks Adrian,

I may end up reporting the slides instead of the actual quiz score. If possible, I am going to try to have the last slide only visible if a user passes the quiz (# of slides to view will be all of them). Hopefully, if a user closes without getting to that last slide they can resume (and not get a fail or incomplete sent back to LMS because they did not view all slides. If so, I'm back to square one.

I'll let you know if this works.

Just for my own knowledge...what does the "reset results slide" trigger actually do? What I'm thinking, based on the behavior I'm experiencing, is that it will really only reset when/if another score is achieved. Is that accurate?

Hope I'm making sense...

Karen

Hi Karen,

You are correct, it will only work if a score has been achieved. However, it doesn't mean that all questions will have to be answered before the trigger kicks off and resets. The questions are most likely being submitted to the Result Slide as the user goes through them, meaning a score is being calculated and it will be ongoing until the user gets to the end.

I don't think tracking by slides viewed will work either. It doesn't really change the behavior. Slides viewed won't be sending a score to the LMS, but it will still send completion/incomplete when the user exits the course.

It's up to the LMS how it interprets it all. For instance, SCORM Cloud(a LMS) doesn't lock the content out and keep the user from resuming and finishing the course at a later point. It also allows for the previous status to be overwritten or changed as a result.

Other LMSs may handle things like yours. So in this case, you might need to let the users know that they will need to finish the course in one sitting, in order to avoid this issue.

If the course is too long, it may need to be broken up, especially if time is an issue.

Lastly, you might be able to turn off this behavior in your LMS. I would reach out to them and see if they have any suggestions. Otherwise, you may need to see about switching LMSs, altogether.

-Adrian