We just created ten tests with Storyline. We have noticed strange behaviors with some of them.
Many final results are not recorded in Articulate-Online while some are for the same quiz.
On one test, I completed it numerous times on my PC and each time I was opening it after, I was sent back to the same place I stopped once, nothing having been recorded in Articulate-Online. Then, I dit it on my Mac without problems. Some other tests I did on my PC have beed recorded just fine. The PC browser we recommend is Google Chrome (V. 47 or later.)
Hi, Ivan -- Thanks so much for reaching out and so sorry to hear of your difficulties! May I ask if you have had a chance to take a look at this information to see if you find improvement?
Thank you for the links. Unfortunately, I did not see in those anything that could resolve our problems.
Is it possible to send to someone at Articulate a quiz file by email (can't attach it for confidentiality reasons) to see if we did something wrong in it.
Hi, Ivan -- Thanks so much for your reply, and perhaps it would be best to put you in touch directly with our Support Engineers for additional technical assistance. Please use this form to submit a case and I'll be sure to follow along with their progress!
3 Replies
Hi, Ivan -- Thanks so much for reaching out and so sorry to hear of your difficulties! May I ask if you have had a chance to take a look at this information to see if you find improvement?
Hi Christie!
Thank you for the links. Unfortunately, I did not see in those anything that could resolve our problems.
Is it possible to send to someone at Articulate a quiz file by email (can't attach it for confidentiality reasons) to see if we did something wrong in it.
Thanks
Ivan
Hi, Ivan -- Thanks so much for your reply, and perhaps it would be best to put you in touch directly with our Support Engineers for additional technical assistance. Please use this form to submit a case and I'll be sure to follow along with their progress!
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