But for some reason the very last slide of the Quiz plays the timeline graphics and audio again during Results Review.
There are 7 questions and 1-6 keep their visited state with the green/red bar at the bottom while reviewing. For some reason, slide 7 (the last slide) of my quiz plays the timeline again. All of the quiz slides have "Automatically Decide" for the Revisits properties since I also have a retry quiz button that resets the quiz. Can anyone provide insight? File attached.
Note: You must pass the quiz in order to click the Review Quiz / Quiz Results button.
Thanks for sharing your file! I jumped in and couldn't pinpoint the reason why that final question replays parts of the timeline. I even set the slide to Resumed Saved State, and it wouldn't stick.
I've opened a case on your behalf to have one of our support engineers take a look and see what could be causing the slide to reset during quiz review. Be on the lookout for a response soon!
Unfortunately no. The E-Learning Heroes rep that was helping me had to escalate this to the engineers to figure it out. That was back in September and I still haven't heard anything 😟. Also, we (my team) checked to see if a fix was included in the recent update but no dice.
I hope we can get this resolved soon because it looks very unprofessional when we are demonstrating courses to prospective clients.
I'm sorry you're hitting this snag, and we're happy to help.
I added audio to my quiz slides, and after publishing to the web, that part of the timeline didn't replay when I reviewed the quiz. I tested in Storyline 360 (Build 3.56.26145.0).
What version of Storyline 360 are you currently on?
From here, I want one of our support engineers to dig in deeper. If possible, could you share your file so my team can investigate further? We will be in touch shortly after to determine the next steps!
It looks like you've shared a link to the published output. Our team would like to take a look at the .story project file. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
Also, your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
No apologies needed, Jennifer! I spotted your case, and I see my teammate Ian has replied with the next step. As soon as you give Ian's suggestion a try, respond to his email to let him know your findings. We'll go from there!
I just wanted to share that we are no longer seeing the bug reported where the animations in the last question slide execute in review mode using the latest build of Storyline (3.61.27106.0).
15 Replies
Hi Emanuel,
Thanks for sharing your file! I jumped in and couldn't pinpoint the reason why that final question replays parts of the timeline. I even set the slide to Resumed Saved State, and it wouldn't stick.
I've opened a case on your behalf to have one of our support engineers take a look and see what could be causing the slide to reset during quiz review. Be on the lookout for a response soon!
Okay great, thank you Ren!
Hello, Did you had a chance to get the feedback on this issue? I have the same problem.
Thank you
Good day David,
Unfortunately no. The E-Learning Heroes rep that was helping me had to escalate this to the engineers to figure it out. That was back in September and I still haven't heard anything 😟. Also, we (my team) checked to see if a fix was included in the recent update but no dice.
I hope we can get this resolved soon because it looks very unprofessional when we are demonstrating courses to prospective clients.
Hi David and Emanuel,
Thanks for jumping back in here. I followed up on Emanuel's case, and this was determined to be a bug.
I'm sorry this is still an open issue with our team, but we'll let folks know in this discussion once we have more info to share.
I'm having this issue as well. Obviously the bug hasn't been worked out. Has anyone come up with a trigger to resolve it? Thanks!
Nope, still no resolution in any of the application updates and no new
feedback on a potential update since I first posted this.
I am also having the same issue with the slide replaying during quiz review.
Thanks for reaching out, Jennifer!
I'm sorry you're hitting this snag, and we're happy to help.
I added audio to my quiz slides, and after publishing to the web, that part of the timeline didn't replay when I reviewed the quiz. I tested in Storyline 360 (Build 3.56.26145.0).
From here, I want one of our support engineers to dig in deeper. If possible, could you share your file so my team can investigate further? We will be in touch shortly after to determine the next steps!
I am on version: Build 3.56.26219.0
Slide 3.17 of the file has the review quiz button
Hi Jennifer,
It looks like you've shared a link to the published output. Our team would like to take a look at the .story project file. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
Also, your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
This post was removed by the author
Hi Jennifer,
The link you shared through ownCloud, looks like a cloud storage where your team keeps the files, but we don't have access.
Are you able to locate just the .story file for that project? Once you upload it here, our team can investigate that slide!
This post was removed by the author
Sorry! I uploaded via the link you provided (case # 02940293)
No apologies needed, Jennifer! I spotted your case, and I see my teammate Ian has replied with the next step. As soon as you give Ian's suggestion a try, respond to his email to let him know your findings. We'll go from there!
Hi, everyone.
I just wanted to share that we are no longer seeing the bug reported where the animations in the last question slide execute in review mode using the latest build of Storyline (3.61.27106.0).
If you're using the latest version and you're still experiencing this issue, please reach out to our support team through a case.