Quiz slides frozen
Apr 20, 2016
I am having an issue with quiz slides. They work fine and then freeze. In preview mode I can answer the question and submit. Once published submit button disappears and is replaced with prev /next. User is unable to select an answer and is able to proceed to next slide by clicking on next. The issue is only occurring on some of the quiz slides, even though all of the properties are the same. Any ideas?
3 Replies
Hi, Catherine -- Thanks so much for reaching out and so sorry to hear of your troubles! May I ask if you are testing your published output in the intended environment or where it will ultimately be accessed by your learners? Please see this information for additional details and be sure to let us know if issues persist!
The issue seems to be a revisiting problem. It occurs in SL2 preview, off line viewing and when published to our LMS. I changed properties to return to initial state when revisiting and also changed attempts to unlimited. Neither solved my problem. Any other suggestions?
Hi, Catherine -- Thanks for your reply and may I ask, when you work on your .story or source file, are you doing so locally as recommended here? As the article states, "Working on a network drive or an external (USB) drive can cause erratic behavior due to latency, such as file corruption, an inability to save changes, and loss of resources."
If you have not been working on a network drive, may I ask if you are experiencing this behavior with other courses or this one in particular? It might be beneficial to try importing your file into a a new file to see if you find improvement. Please let us know if that does the trick or if not, we may need to take a look at your file itself.
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