Quiz slow to communicate with LMS


I have a short course in Articulate Story line with a very basic 14 question quiz, with a 75% passrate. When I publish the course, it workes fine from my computer, but when I uplaod it to an LMS, each slide in the quiz has a 5 second delay after the user has clicked on the submit button before it moves to the next slide. I know this is to do with how the course communicates with the LMS but I dont know how to fix it.  The quiz questions are just text on a template background - there are no images or animation etc to slow it down, and the rest of the course runs fine, including the slides with audio and video files on.

I have tried getting around the problem by setting up a seperate scene that can only be accessed through a link on the 'pass' page of the quiz. The new scene has a single quiz question on it (a hotspot question with the hotspot over the continue button so the user does not know they are answering a question), followed by a results page that congratulates them on passing the first quiz, but actually draws the result from the single hotspot question. I have published the course with the second results slide as the tracking slide. This works very well - the only delay is when the user clicks on the hotspot question. However, I cannot set the LMS to only show pass or incomplete - it automatically reports the score, so everyone is scoring 100% regardless of their score in the original assessment.

Is there any way to:

a. Fix the issue with the delay when scoring the questions in the quiz which report to the LMS, or,

b. Set the course to show 'Pass' rather than '100%', or

c. Set the course to complete when a single specific page is reached



4 Replies
Christine Hendrickson

Hi Rebecca! Welcome to E-Learning Heroes!

First, if you want to narrow down the delay issue and resolve it, it may help to your course in SCORM Cloud. This would help us determine if the issue is Articulate related or if it's on your LMS's side. If you're using AICC content please take a look at the article below for testing information:

Articulate Support - Testing AICC content at SCORM Cloud

If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on.

If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team. 

The articles here and here may also help clear up common LMS issues.

If you decide you want to set your course to complete when a specific page has been reached, you can certainly do that. For information on how to set this up, please take a look at the following article:

Articulate Support > How to submit course completion to an LMS on a specific slide

Let me know how it goes!



Becky Evens


Thanks for your reply, you have enabled me to get the course working!

The guidance on submitting course information on a specific slide is pretty much what I have done with my hotpsot question, but I couldn't work out how to turn the scoring off - is the option to not record a score the only difference between inserting a question normally, and converting an existing slide to a freeform question? 

It would be nice to work out why the assessment is slow though - I shall see if I can get the course up on the SCORM Cloud.



Christine Hendrickson

Good morning Becky!

The scoring usually takes place and is reported if you track a results slide. If you don't use this option, that score won't be passed to the LMS. So, if the score isn't important, it's probably best to stick with the slide option for tracking. I hope I understood your question :) If not, just let me know.

I hope it goes well in SCORM Cloud! If it does, it may be a good idea to speak with your LMS and see what may be causing the delay/slowness. If the same thing happens, though, feel free to send the file over to us so we can see what's happening.

Thanks very much, Becky!


Jamie Scarrabelotti

I know this is really old, but I just hit the same issue with quiz slides taking a while to progress when submit is clicked. I had to separate question banks each with results slides. It was only happening on the results slide that was driving the LMS completion. To get around it, I created a third dummy question and results slide at the end of the course that I didn't let the user get to. When publishing, I identified that dummy quiz as the one to track progress and used java script to manually assign a 100% score and 'completed' status on the final page if they got all the questions correct. If anyone has a better way to handle this, I'm keen to know. If not, this works.