Quiz text/images not appearing
Aug 21, 2020
By
Shawna Gigs
I am using 360 - i am updated and have uninstalled and reinstalled.
I opened my project and the text in the quiz questions is now showing up. It is appearing in the thumbnail, but not within the program. There are images and text that are not appearing.
I did deleted some fonts from my machine, but re added most of them. Not sure why nothing would appearing though, so not sure if they are related.
Has anyone run into this?
Here is an image of what I am looking at:
4 Replies
Hello, Shawna,
My English is not very good, I will do my best to express myself well.
This problem can happen from time to time when you delete a font and even if you put the font back afterwards.
In this case the best thing to do is to change the original font completely for another one (the text will be displayed again) and then put back the font you originally wanted.
To make it easier, you can use the "Fonts" function in the "Design" tab (see below).
I hope that helped. Have a great day
Thank you, I tried to do that and there was no change and then Storyline would throw me an error message.
I'm sorry to hear that. In this case I think it would be best to contact Storyline support to see if there is another problem.
Good luck and have a nice day.
Hi Shawna,
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
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