Random and questions bank always the same ???

Hi Russel

You can see the dice choice, select "ALL" 

And for questions sometimes I want 1 and Sometimes 2 or 3

Stéph@ne

Hello Alyssa 

Just a question  I have a friend he is Teacher he wanted to buy 360 for his school but since 2 weeks has not received answer from your commercial team

He said me that he sent several Mail without answer 

Why ?

Steph@ne 

Oh no, so sorry about that! We'd love to connect with him. Do you know if he used this contact form to reach us? 

Yes he used this form but absolutely nothing.

Can I send you his reference number ?

Stéph@ne

Yes, that would be helpful. Thank you! 

This is his reference number 011488571

Stéph@ne

Thank you, Stephane! I sincerely apologize that you haven't heard back yet, and we'll make sure the case gets to our Sales team today. You'll hear back soon, and I'll also keep an eye on the case's progress. 

Hello Alyssa

I come to get some news about my problem. Did you solve this problem ?

Thanks for your answer

Stéph@ne
;-)

Hi Stephane,

Thanks for checking in! We're still monitoring this bug in Storyline 2. The number of customers and depth of impact are two of the elements that help us prioritize bugs and fixes.  

Here's some more detail about how we tackle bugs.  I'm really sorry that I can't say if this issue will be fixed, but you're in the right place to stay updated on this bug's progress. 

Hello Alyssa 

Thanks for your answer I hope everyday

Stéph@ne

;-)

Just a question about Storyline 3 ? Is this problem corrected in the storyline 3 ?

Thx

Stéph@ne

;-)

Hey Stephane,

Thanks so much for checking in! This issue is also present in Storyline 3 and on our radar.

We'll let you know as soon as we have more information! 

Thx

Stéph@ne

;-)

Hello

Can you  give us some news about this problem ?

Is it a real priority for Artiulate or not ?

Thx 

Steph@ne

Hi there, Stephane.  I know you've been checking in on this issue for the last couple of months, and I'm sorry that it's frustrating you.

We haven't released a fix for this issue yet, but this discussion is tagged to be updated if anything changes.

Hello

Can we hope a solution before end of 2017.

I have a project blocked caused by this problem.

Do you really work on this issue ???

Hi Stephane,

I'm really sorry this bug has been a roadblock to your projects. We know how crucial a fix is for you, and it's a priority for us, as well. Our team is investigating this bug as we speak, and I promise to keep you updated on our progress. As soon as I hear something, I'll let you know.

hI aLYSSA

Thx but I don't believe anymore :-(

Hello do you have some news after several months ?

I will only buy Articulate 360 if the problem is solved it's foolish that you programmers are not interested in this bug ?????

Steph@ne 

Hi Stephane,

Thanks for continuing to check in here and apologies for the delay. We were closed a few days for the holiday. 

I don't have an update on this issue, but have escalated it within our team to get some additional information. As soon as we have an update to share we'll be certain to post here, and if you'd like I can also start a Support case for you where I can reach out to you directly with any updates. Please let me know if that would be helpful for you! 

Hello Ashley

Thank's 

Yes you can start a Support Case for me.

Bye

Stéph@ne 

Thanks Stephane - I'll be in touch with your via email to send a confirmation and then we can keep you posted there as well. 

I really feel sorry for the staff that man these forums, must be so hard to repeatedly promise answers, support, information and fixes are coming or being looked into....and months go buy with nothing.

No news, I think I wouldn't definitely no solution from your team.

My only solution

I had to do a lot of storyline files to have a really bad and poor solution :-(

Like this (29 files) but without final results for use, just a game !

http://demo.assurium-formation.fr/CASE01/story.html

I'm really disappointed about ARTICULATE :-(