Would you be able to provide recommended screen grabbing tools that we can use with Storyline 360? I try to do screen grabs and they look good while editing in storyline but they appear blurred upon publishing them.
Are you capturing your images at the same size that you're displaying them in the published output? What image quality setting are you using when you publish?
Thanks, Michael! The same fix will be released in the next update of Storyline 3. I don't have an ETA on that release date at this point, but we'll keep you posted!
I just wanted to give you a heads up that we just released Update 7 for Storyline 3! Here are the details.
It includes the fix we made in Storyline 360 that addresses an issue where text and images could be blurry when viewing a course in Google Chrome or Safari. Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
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Are you capturing your images at the same size that you're displaying them in the published output? What image quality setting are you using when you publish?
Hey Michael!
Along with the information Michael Anderson shared with you, I wanted to double check that you're using the latest update of Storyline 360.
In the last update, we fixed an issue where images could appear blurry, so let's be sure you aren't running into that resolved bug.
My bad, it isn't Stoyline 360 but Storyline 3. Do we have updates on this?
Thanks, Michael! The same fix will be released in the next update of Storyline 3. I don't have an ETA on that release date at this point, but we'll keep you posted!
Thanks Alyssa. Hope the fix gets released soon!
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