I recorded 8 clips and then all of a sudden whilst I was busy recording number 9, it just stopped...
Attached is a screenshot of what happens when I try to record. It stays like that until I close the window. Nothing happens and nothing records. Not on any slide I select. I have also closed and restarted storyline.
Hi, sometimes, if you are adding a lot of audio, you need to save, close the file and reopen it. It also worth checking that you are saving to your hard drive rather than a network drive - because this can cause performance issues as well.
3 Replies
Hi, sometimes, if you are adding a lot of audio, you need to save, close the file and reopen it. It also worth checking that you are saving to your hard drive rather than a network drive - because this can cause performance issues as well.
I did that... but still nothing.
I restarted my pc, then opened it and all is working fine. Thanks.
Glad to hear that is working as expected now, Nicole. I appreciate the update.
A good old-fashioned restart :)
Please reach out if you run into any other issues and we'd be happy to troubleshoot with you.
This discussion is closed. You can start a new discussion or contact Articulate Support.