Record Screen

I'm trying to record a screencast of either Storyline2 or Storyline360 and every time I hit the "record screen" button, Storyline becomes camera shy and disappears.  I want to record what I'm doing in Storyline but I can't because it immediately hides and I can't re-open it until I hit escape and end the recording.  I assume I simply have a setting selected incorrectly somewhere but I'd like to resolve it so I can upload a couple screencasts of two other issues for which I'm seeking help.  Thanks!

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