Record Screen Function
Jul 09, 2013
By
Amy Poff
I am no longer able to use the Record Screen function. I can record a video but at the end of the import process, I receive a message that Storyline encountered an error and is going to close. When I reopen the program, click on the drop down next to Record Screen to search for the video there is a large red X and I receive another error message. This time the program doesn't close, but there are no recordings available.
1 Reply
Hi Amy and Welcome to E-Learning Heroes! That does not sound like normal behavior and you can check out this article for some troubleshooting tips. If that does not help you, please submit a case to our support team for further assistance.
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