record screen option in Storyline 3

I have troubles in Storyline 3 with option Record screen. It works properly up to the point when I insert the recording slide-by-slide in view mode. Then, I get the image on each slide doubled:

I must mention that I only work with one monitor, in Edge browser. Still the same bad result I get in Explorer. How can I fix this?

 

1 Reply
Leslie McKerchie

Hi Lumi and welcome to E-Learning Heroes. 😊

Thanks for reaching out and sharing what you are seeing with your Storyline 3 screen recordings. I have to admit that this is a new one for me.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.