I've used the "Record Screen" option before. But it's been a few years.
Before recording, I'm carefully selecting my screen area to record. But when I finish, only one screen is captured. And it captures just some of the right and bottom with a huge black space to the right.
Thank you for sharing a screenshot with us! Are you using an external monitor? If so, are both the laptop and external monitor set to 100%?
We recommend setting both displays to 100% or 96 DPI. If you're still seeing this issue with these settings, we'll want our Support Engineers to step in. Use this link to connect with a Support Engineer.
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Hi P L!
Thank you for sharing a screenshot with us! Are you using an external monitor? If so, are both the laptop and external monitor set to 100%?
We recommend setting both displays to 100% or 96 DPI. If you're still seeing this issue with these settings, we'll want our Support Engineers to step in. Use this link to connect with a Support Engineer.