Recording issue - recording includes pause button and rest of the screen Jul 15, 2016 By lee gould Hi, hoping you can help. When recording and resizing the recording screen I have found when saving it will still record my entire screen, including the pause, done button etc. Any ideas what may cause this? Thank you
Leslie McKerchie Staff almost 8 years ago07/15/16 at 3:23 pm (UTC) Hi Lee! I'm not sure that I've seen that behavior before. How do you have your size/position set when utilizing Record Screen? Does this happen in any project or are you just having difficulty with one.
lee gould Author almost 8 years ago07/18/16 at 7:30 am (UTC) Hi Leslie, Thanks for your reply. The problem was actually for a colleague as I have no problems performing the same task on my system. It happens on any project opened and we have resized by dragging and as you've shown above. I'm guessing it's a problem with his own laptop, some settings on there maybe. It was just quite strange that It would record the functions at the bottom
Leslie McKerchie Staff almost 8 years ago07/18/16 at 2:25 pm (UTC) I agree that it is strange and not something I believe I have seen previously. Perhaps the repair of Storyline, which you can find in this article, will assist.
3 Replies
Hi Lee!
I'm not sure that I've seen that behavior before. How do you have your size/position set when utilizing Record Screen?
Does this happen in any project or are you just having difficulty with one.
Hi Leslie,
Thanks for your reply. The problem was actually for a colleague as I have no problems performing the same task on my system.
It happens on any project opened and we have resized by dragging and as you've shown above.
I'm guessing it's a problem with his own laptop, some settings on there maybe.
It was just quite strange that It would record the functions at the bottom
I agree that it is strange and not something I believe I have seen previously.
Perhaps the repair of Storyline, which you can find in this article, will assist.
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