Recording on Microsoft surface Pro - stuck

Aug 21, 2019

I downloaded articulate 360 on my Microsoft surface Pro to record on my travels.  However, the recording stops at 1sec and is stuck.  I uninstalled and reinstalled Articulate 360 but it is the same issue.  Does creating and recording projects using Articulate 360 work on Microsoft Surface Pro work?  Is there something I should be doing?

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