recordings, view mode vs single slide

Hi All,

When I insert a recording as step-by-step view mode it is shows different things than when I insert the same recording on a single slide. They just don't match and I think that is odd.

Do they operate differently, like view mode shows steps that might have been edited out of the recording?

I did not make the recording, and I cannot share the file.

5 Replies
Ashley Terwilliger-Pollard

Hi Megan,

The recording on a single slide actually inserts a video whereas the step by step mode will insert a slide for each click or interaction that was taken during the screen recording. You may want to review the tutorials here on how the screen recordings work and what information can be shown. If you have the file with the recordings, you could also look at what recordings are included and try inserting them again using the two different methods - click on the small arrow under the "record screen" button and you'll see the list of recordings within the file. 

megan jonas

Right, I know the difference between the two modes and have already been through the tutorials on this subject. I am totally clear on what they do differently and when you would want to use them.

Probably my question isn't clear. What I am saying is, I inserted the same recording twice, once as step-by-step view mode and the other as a single slide. And they don't match. The view mode lays out a bunch of extra steps, clicks and screens, not shown in recording.

Ashley Terwilliger-Pollard

Hi Megan,

Without seeing it, it's hard to say for certain - I know you mentioned not being able to share, and I'm not sure if that's just here in the forums, or if you could share with me privately I could send you directions. 

In the meantime, the step by step mode will capture all clicks, and screens, scrolling etc.  If it's showing you drastically different screens and windows - it sounds particularly unusual so I'd first want to check that you're following these guidelines for working in Storyline:

  • Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
  • Avoid using special characters, accents orsymbols in your file names.

Please let me know how it behaves after checking into the above.