This issue occurs in IE (please refer to the attached image).
We have faced this issue a lot of time when we copy paste content from PPT during development in SL2 and publish the file in SL360. The cause is not clear, as we do not encounter this issue in all instances, but only in few slides.
Normally, to solve this, we copy the text from PPT and remove the formatting by pasting the text in Notepad before we paste it in SL. However, in few slides we are not able to remove this shape with our usual method.
Has anyone ever faced this issue? and know any other method to solve this??
Smart idea to paste the text in Notepad to remove formatting--you're one step ahead of me! Strange that it would work in most instances, but you're still seeing a few slides that display the rectangle shapes.
Would you mind sharing a sample slide with me so I can test it in Internet Explorer on my side?
Alyssa, our company does not allow sharing the client's files so I cannot do that. However, since the delivery was yesterday, we had to fix it somehow.
This is another trick. Sounds bit odd but it worked. We pasted the text from the notepad and deleted the first letter of the sentence and then added bullet. Next, for the list, instead of adding bullets as whole, we added it one by one, by pressing Enter. This helped.
This issue could be from some formatting issue in the PPT file we received from the client.
It takes a bit of extra effort and we do not realize it until the file reaches QC. So it would be great if you can fix this. Sorry for not being able to share the files.
Daniel Servan, this method was the standard process we followed and it worked until we started publishing in SL 360.
Glad to hear you were able to fix it! This does sound related to the formatting of the PowerPoint text. We have seen one other similar instance--check out this thread in case you're curious how we solved it.
Hi Alyssa, thanks for your response. This is how we do it normally (we use Notepad, so no work of removing the bullets) but this didn't help in some cases that's why I started this discussion. If I find the source of this issue and how to avoid it, I will post again. Thanks!
5 Replies
Hey Sijo!
Smart idea to paste the text in Notepad to remove formatting--you're one step ahead of me! Strange that it would work in most instances, but you're still seeing a few slides that display the rectangle shapes.
Would you mind sharing a sample slide with me so I can test it in Internet Explorer on my side?
How about this option when pasting text from PPT?
Thank you for your responses!
Alyssa, our company does not allow sharing the client's files so I cannot do that. However, since the delivery was yesterday, we had to fix it somehow.
This is another trick. Sounds bit odd but it worked. We pasted the text from the notepad and deleted the first letter of the sentence and then added bullet. Next, for the list, instead of adding bullets as whole, we added it one by one, by pressing Enter. This helped.
This issue could be from some formatting issue in the PPT file we received from the client.
It takes a bit of extra effort and we do not realize it until the file reaches QC. So it would be great if you can fix this. Sorry for not being able to share the files.
Daniel Servan, this method was the standard process we followed and it worked until we started publishing in SL 360.
Hi Sijo,
Glad to hear you were able to fix it! This does sound related to the formatting of the PowerPoint text. We have seen one other similar instance--check out this thread in case you're curious how we solved it.
Hi Alyssa, thanks for your response. This is how we do it normally (we use Notepad, so no work of removing the bullets) but this didn't help in some cases that's why I started this discussion. If I find the source of this issue and how to avoid it, I will post again. Thanks!
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