Red "x" through layers to fix?

Apr 04, 2018

I'm seeing a weird issue in Storyline 3 and I haven't found any existing discussions about it. Attached are two images showing that I am successfully creating new layers, but I'm unable to see them in the layers panel at the bottom right of the screen; you'll see in the images that the layers pane is crossed out with a big red "x," as though disabled. I need to be able to see the layer in which I'm working. How do I fix this?

I have to imagine this has a simple solution, but I can't seem to find I thought I'd throw this out there. I've looked through all my settings and can't find an option to enable this pane. Please help ASAP.

5 Replies
Katie Riggio

Hi, Rick. Sorry you've come across that red X!

Let's tackle this together:

  1. I would first try to import the slides into a new Storyline project.
  2. If that doesn't help, follow these steps for a simple repair

If you're still encountering this issue after those steps, our Support Engineers are ready to jump in and help you dig deeper. Please keep us posted!

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