References (Attachment) Link reacts differently with IE vs Chrome

Jun 06, 2019

Hello,

Any way to change how the attachments open?  IE opens a new tab; Chrome opens a separate browser.  Employees close the entire browser in LMS and won't receive credit for completing.  Is there a way to change settings so that it reacts the same way no matter what browser you view course?

1 Reply
Katie Riggio

Hello, Stephanie. Great question!

While there isn't a way to choose how certain browsers open an attachment, one solution can be to insert the resource as a web object. That way, you can decide how you want the web object to display: In slide or In a new browser window.

Could that work for what you're looking to do? Let me know, as I'm happy to keep exploring!

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