Refresh Button Not Working

Hey Toni!

Are you able to attach your .story file here so we can take a look?

I am having the same issue (refresh button does not work) and was wondering if an solution was found. (I have a slide with triggers to jump to other slides and restricted navigation so can only go next when all buttons are visited).

Thanks,

Adena

If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using this link so our support team can assist you further:

Thanks!  

Thank you Peter. I uploaded it using a slightly different link. I seem to have trouble uploading a file using the link provided in your message above.

Thanks again.

Adena

Was there a solution?

Hi Rusty.

I think that this article helped me:

Normal 0 false false false oNotPromoteQF /> EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

http://articulate.com/support/kb_article.php?product=st1&id=y577zqvo6ah6

Hope that helps you too.

Adena

Thanks! Fixed!

Great. (Not sure why all that extra stuff appeared when I posted my reply!)

I was having the same issue and Adena's response helped me out too.  Thanks!

Glad to hear that this thread is still assisting users :) Thanks for sharing D M.