Regular Freeze/crash when previewing (with spacebar)

Apr 10, 2014

Alex Spampinato
By Alex Spampinato

Hello,

Multiple times a day I encounter a window that tells me that storyline has to close, with a feedback box. This window isn't clickable. This window usually pops up when i hit spacebar to preview my slide for timing assets. A screenshot of my screen with task manager open to the processes tab can be found here:

http://s3.amazonaws.com/mprep_media/workspace/GMAT/SC%207%20Verbs/storyline%20crash.PNG

This issue has been happening for a long time and I'm only just getting around to sending it in because I lost a bunch of work having not saved for >15 minutes (I save with a frequency associated with the paranoid because I'm sick of losing my work to crashes).

The flash plugin to upload files isn't working for some reason, so I've pasted the results of a Dxdiag below for computer specifications.

------------------
System Information
------------------
Time of this report: 4/10/2014, 13:25:12
   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: OptiPlex 7010
               BIOS: BIOS Date: 09/09/13 14:35:04 Ver: A16.00
          Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
             Memory: 8192MB RAM
Available OS Memory: 8146MB RAM
          Page File: 5919MB used, 10371MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.
---------------
Display Devices
---------------
          Card name: AMD Radeon HD 7470
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x6778)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_6778&SUBSYS_21201028&REV_00
     Display Memory: 731 MB
   Dedicated Memory: 1010 MB
      Shared Memory: 3817 MB
       Current Mode: 1600 x 900 (32 bit) (60Hz)
       Monitor Name: Dell E2011H (Digital)
      Monitor Model: DELL E2011H
         Monitor Id: DEL406C
        Native Mode: 1600 x 900(p) (59.978Hz)
        Output Type: DVI
        Driver Name: atiu9p64.dll,atiuxp64.dll,atiuxp64.dll,atiu9pag,atiuxpag,atiuxpag,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0001.6304 (English)
     Driver Version: 12.100.0.0
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 1/16/2013 05:46:58, 107008 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71EE2-2438-11CF-386B-2101A1C2C535}
          Vendor ID: 0x1002
          Device ID: 0x6778
          SubSys ID: 0x21201028
        Revision ID: 0x0000
 Driver Strong Name: oem117.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:12.100.0.0:pci\ven_1002&dev_6778&subsys_21201028
     Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

          Card name: AMD Radeon HD 7470
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x6778)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_6778&SUBSYS_21201028&REV_00
     Display Memory: 731 MB
   Dedicated Memory: 1010 MB
      Shared Memory: 3817 MB
       Current Mode: 1600 x 900 (32 bit) (60Hz)
       Monitor Name: Dell E2011H (Digital)
      Monitor Model: DELL E2011H
         Monitor Id: DEL406C
        Native Mode: 1600 x 900(p) (59.978Hz)
        Output Type: DVI
        Driver Name: atiu9p64.dll,atiuxp64.dll,atiuxp64.dll,atiu9pag,atiuxpag,atiuxpag,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0001.6304 (English)
     Driver Version: 12.100.0.0
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 1/16/2013 05:46:58, 107008 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71EE2-2438-11CF-386B-2101A1C2C535}
          Vendor ID: 0x1002
          Device ID: 0x6778
          SubSys ID: 0x21201028
        Revision ID: 0x0000
 Driver Strong Name: oem117.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:12.100.0.0:pci\ven_1002&dev_6778&subsys_21201028
     Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10280577&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTDVHD64.sys
         Driver Version: 6.00.0001.5985 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 8/15/2013 18:05:50, 2191832 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (HD Webcam C310)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.18208 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/12/2013 06:40:58, 109824 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: QuickFire Rapid keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x2516, 0x0004
        FF Driver: n/a

      Device Name: QuickFire Rapid keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x2516, 0x0004
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 11/26/2013 21:42:42, 343040 bytes
| Driver: usbd.sys, 11/26/2013 21:42:08, 7808 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 11/26/2013 21:42:42, 343040 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x2516, 0x0004
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 23:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC077
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 20:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 23:23:47, 63360 bytes
| Driver: sermouse.sys, 7/13/2009 20:00:20, 26624 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 45.5 GB
Total Space: 108.4 GB
File System: NTFS
      Model: SAMSUNG SSD SM841 2.5" 7

      Drive: D:
 Free Space: 827.3 GB
Total Space: 953.9 GB
File System: NTFS
      Model: WDC WD10EZEX-75ZF5A0

      Drive: E:
      Model: TSSTcorp DVD+-RW SH-216DB
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 147456 bytes

--------------
System Devices
--------------
     Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_05771028&REV_04\3&11583659&0&E8
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.22526 (English), 11/26/2013 21:42:16, 53248 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.22526 (English), 11/26/2013 21:42:18, 325120 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.22526 (English), 11/26/2013 21:42:42, 343040 bytes

     Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA98&SUBSYS_AA981028&REV_00\4&45EF1DB&0&0108
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 122368 bytes

     Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_05771028&REV_04\3&11583659&0&FB
   Driver: n/a

     Name: AMD Radeon HD 7470
Device ID: PCI\VEN_1002&DEV_6778&SUBSYS_21201028&REV_00\4&45EF1DB&0&0008
   Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1295 (English), 1/16/2013 07:21:58, 11612672 bytes
   Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 1/16/2013 05:54:14, 53248 bytes
   Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6304 (English), 1/16/2013 05:49:02, 576000 bytes
   Driver: C:\Windows\system32\atiumd64.dll, 9.14.0010.0960 (English), 1/16/2013 06:03:00, 6991872 bytes
   Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0390 (English), 1/16/2013 06:29:14, 4999680 bytes
   Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0024 (English), 1/16/2013 06:15:38, 120320 bytes
   Driver: C:\Windows\system32\atiicdxx.dat, 12/20/2012 02:42:08, 665329 bytes
   Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 1/16/2013 05:57:42, 72192 bytes
   Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 1/16/2013 05:57:42, 72192 bytes
   Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1127 (English), 1/16/2013 05:49:54, 629760 bytes
   Driver: C:\Windows\system32\atiumd6a.cap, 1/16/2013 06:26:44, 3296864 bytes
   Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 1/16/2013 06:15:22, 25600 bytes
   Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 1/16/2013 06:41:36, 163840 bytes
   Driver: C:\Windows\system32\ativvsva.dat, 1/16/2013 06:26:44, 157144 bytes
   Driver: C:\Windows\system32\ativvsvl.dat, 1/16/2013 06:26:44, 204952 bytes
   Driver: C:\Windows\system32\ativvaxy_cik.dat, 12/20/2012 06:12:24, 230452 bytes
   Driver: C:\Windows\system32\ativvaxy_cik_nd.dat, 11/23/2012 01:14:26, 230064 bytes
   Driver: C:\Windows\system32\ativce02.dat, 12/15/2012 10:35:14, 73984 bytes
   Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1143 (English), 1/16/2013 06:17:04, 240640 bytes
   Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1143 (English), 1/16/2013 06:17:54, 561152 bytes
   Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 1/16/2013 06:15:18, 59392 bytes
   Driver: C:\Windows\system32\atidemgy.dll, 4.00.4763.27541 (English), 1/16/2013 06:18:04, 442368 bytes
   Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.12119 (English), 1/16/2013 06:51:28, 23580672 bytes
   Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1741 (English), 1/16/2013 06:39:08, 51200 bytes
   Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1741 (English), 1/16/2013 06:39:00, 44544 bytes
   Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1741 (English), 1/16/2013 06:38:46, 16082944 bytes
   Driver: C:\Windows\system32\atipblag.dat, 9/13/2011 12:06:16, 3917 bytes
   Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6304 (English), 1/16/2013 05:46:58, 107008 bytes
   Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6304 (English), 1/16/2013 05:47:12, 132608 bytes
   Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6304 (English), 1/16/2013 05:49:28, 17920 bytes
   Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6304 (English), 1/16/2013 05:49:18, 44032 bytes
   Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/12/2009 11:35:28, 118784 bytes
   Driver: C:\Windows\system32\atiapfxx.blb, 1/16/2013 06:42:56, 339848 bytes
   Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0483 (English), 1/16/2013 06:11:12, 8120320 bytes
   Driver: C:\Windows\SysWOW64\atiumdag.dll, 9.14.0010.0960 (English), 1/16/2013 07:23:24, 6000736 bytes
   Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0390 (English), 1/16/2013 06:13:52, 4443136 bytes
   Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 1/16/2013 05:57:26, 65536 bytes
   Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 1/16/2013 05:57:26, 65536 bytes
   Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1127 (English), 1/16/2013 05:49:44, 425984 bytes
   Driver: C:\Windows\SysWOW64\atiumdva.cap, 1/16/2013 06:12:10, 3330608 bytes
   Driver: C:\Windows\SysWOW64\ativvsva.dat, 1/16/2013 06:26:44, 157144 bytes
   Driver: C:\Windows\SysWOW64\ativvsvl.dat, 1/16/2013 06:26:44, 204952 bytes
   Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 1/16/2013 06:15:12, 43520 bytes
   Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.12119 (English), 1/16/2013 06:32:16, 19756032 bytes
   Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0483 (English), 1/16/2013 06:34:20, 7113728 bytes
   Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1741 (English), 1/16/2013 06:39:06, 46080 bytes
   Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1741 (English), 1/16/2013 06:38:58, 44032 bytes
   Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1741 (English), 1/16/2013 06:34:26, 13703168 bytes
   Driver: C:\Windows\SysWOW64\atipblag.dat, 9/13/2011 12:06:16, 3917 bytes
   Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6304 (English), 1/16/2013 05:46:46, 86016 bytes
   Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6304 (English), 1/16/2013 05:47:04, 112128 bytes
   Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6304 (English), 1/16/2013 05:49:10, 34816 bytes
   Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6304 (English), 1/16/2013 05:49:22, 14848 bytes
   Driver: C:\Windows\SysWOW64\atiapfxx.blb, 1/16/2013 06:42:56, 339848 bytes
   Driver: C:\Windows\atiogl.xml, 11/9/2012 14:31:46, 42535 bytes
   Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/23/2009 05:34:36, 51200 bytes
   Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/28/2010 08:33:08, 332800 bytes
   Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6304 (English), 1/16/2013 05:49:22, 14848 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc32.dll, 1.00.0000.0001 (English), 1/16/2013 07:16:08, 222208 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc64.dll, 1.00.0000.0001 (English), 1/16/2013 07:16:46, 256512 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_32.dll, 1.00.0000.0001 (English), 1/16/2013 06:47:02, 194048 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_64.dll, 1.00.0000.0001 (English), 1/16/2013 06:47:32, 231424 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_32.dll, 1.00.14579.1546 (English), 1/16/2013 06:46:20, 97792 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_64.dll, 1.00.14579.1546 (English), 1/16/2013 06:46:30, 121344 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTVideoDecoder_32.dll, 1/16/2013 07:23:44, 109400 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTVideoDecoder_64.dll, 1/16/2013 07:23:46, 131928 bytes
   Driver: C:\Windows\system32\coinst_12.10.dll, 1.00.0005.0008 (English), 1/16/2013 06:39:02, 77312 bytes

     Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_05771028&REV_A4\3&11583659&0&F0
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_05771028&REV_04\3&11583659&0&D8
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 122368 bytes

     Name: Intel(R) Q77 Express Chipset LPC Controller - 1E47
Device ID: PCI\VEN_8086&DEV_1E47&SUBSYS_05771028&REV_04\3&11583659&0&F8
   Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 21:48:27, 15424 bytes

     Name: Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1E02&SUBSYS_05771028&REV_04\3&11583659&0&FA
   Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 11.02.0000.1006 (English), 5/30/2012 17:42:10, 569152 bytes

     Name: Intel(R) Active Management Technology - SOL (COM3)
Device ID: PCI\VEN_8086&DEV_1E3D&SUBSYS_05771028&REV_04\3&11583659&0&B3
   Driver: n/a

     Name: Intel(R) 82579LM Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_1502&SUBSYS_052C1028&REV_04\3&11583659&0&C8
   Driver: C:\Windows\system32\DRIVERS\e1c62x64.sys, 12.02.0045.0000 (English), 8/10/2012 23:44:18, 482128 bytes
   Driver: C:\Windows\system32\e1c62x64.din, 1/6/2012 17:02:08, 3114 bytes
   Driver: C:\Windows\system32\NicCo36.dll, 2.01.0002.0000 (English), 5/26/2009 14:05:46, 36472 bytes
   Driver: C:\Windows\system32\NicInstC.dll, 9.10.0086.0000 (English), 8/9/2012 21:56:02, 101224 bytes
   Driver: C:\Windows\system32\e1cmsg.dll, 10.00.0134.0000 (English), 8/9/2012 17:54:50, 73032 bytes

     Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_05771028&REV_04\3&11583659&0&B0
   Driver: n/a

     Name: Intel(R) USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_05771028&REV_04\3&11583659&0&A0
   Driver: C:\Windows\system32\DRIVERS\iusb3xhc.sys, 1.00.0008.0251 (English), 2/22/2013 07:40:14, 792560 bytes

     Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_05771028&REV_09\3&11583659&0&08
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

     Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_05771028&REV_04\3&11583659&0&D0
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.22526 (English), 11/26/2013 21:42:16, 53248 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.22526 (English), 11/26/2013 21:42:18, 325120 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.22526 (English), 11/26/2013 21:42:42, 343040 bytes

     Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor DRAM Controller - 0150
Device ID: PCI\VEN_8086&DEV_0150&SUBSYS_05771028&REV_09\3&11583659&0&00
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
LogMeIn Video Encoder,0x00200000,1,1,racodec.ax,4.01.0000.4132
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc64.dll,12.10.0000.30115
AMD Video Decoder,0x00200000,1,2,atimpenc64.dll,12.10.0000.30115
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
LogMeIn Video Decoder,0x00800000,1,1,racodec.ax,4.01.0000.4132
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc64.dll,12.10.0000.30115
AMD MJPEG Decoder,0x00200000,1,1,atimpenc64.dll,12.10.0000.30115
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
AMD Video Encoder,0x00200000,1,1,atimpenc64.dll,12.10.0000.30115
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc64.dll,12.10.0000.30115
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
AMD Video Scaler Filter,0x00200000,1,1,atimpenc64.dll,12.10.0000.30115
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
Overlay Mixer2,0x00200000,1,1,,
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18386
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18386
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
AMD Video Rotation Filter,0x00200000,1,1,atimpenc64.dll,12.10.0000.30115
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
LogMeIn Video Encoder,0x00200000,1,1,racodec.ax,4.01.0000.4132
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc64.dll,12.10.0000.30115
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Microphone (HD Webcam C310),0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
Logitech HD Webcam C310,0x00200000,2,2,ksproxy.ax,6.01.7601.17514
HD Webcam C310,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Logitech HD Webcam C310,0x00200000,2,2,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713

1 Reply
Ashley Terwilliger-Pollard
10 years ago04/11/14 at 7:11 am (UTC)

Hi Alex and welcome to Heroes!

Sorry about the bad behavior with your Storyline file, and for the issues with our upload link. Our site was having an issue the other day, but should be back up and running now. 

From the information you shared it looks like you have a number of other programs open and running, and I'd suggest closing those down and see if it helps Storyline with the crashing issue you mentioned, as Storyline takes a lot of memory to run and preview/publish content. You may also want to conduct the repair of Storyline detailed here if you experience a lot of crashing and also confirm that you're working on local project files as described here. 

This discussion is closed. You can start a new discussion or contact Articulate Support.