Repeatable complete storyline crash

Dec 16, 2020

Hiya,

I've come across this storyline crash quite a few times and thought I'd report it. Please find a video linked to see the problem. Video was over 500MB so I uploaded it to Youtube instead of attaching it to this topic.

Link: https://youtu.be/tkAwTc4-zW0

Storyline crashes and can't be recovered if you delete a condition on a trigger that jumps to slide, while at the same time changing which slide the trigger jumps to.

You can delete the condition without it crashing. You can change the slide which the trigger jumps to without it crashing. But if you do both, Storyline crashes every single time.

Kind Regards,

Asbjørn

1 Reply
Leslie McKerchie

Hello Asbjørn,

I appreciate you sharing what you are experiencing as well as the video and steps to replicate.

I've opened a support case on your behalf so that one of our support engineers can do some testing, get this reported if needed, and help you with the next steps.

You should be hearing from someone soon.