Replay button doesn't work for the audio

Jul 01, 2019

Hello,

 

I have a problem with the replay button with one of my slide.

When I activate it, if the animations works, the soundtrack does not work ... Could you advise me please?

 

Thanks ! 

Nicolas 

2 Replies
Lauren Connelly

Hi Nicolas,

First, are you referring to a replay button on the player or a customized button added to the slide?

If you're using the built in player replay button, this article explains why it may not be behaving as you'd expect. If you've added a custom button to your slide, let's start with  understanding the triggers associated with the replay button on one of your slides. I want to make sure the triggers aren't overlapping, which can cause certain triggers to cancel out.  

If you are comfortable, can you share the link to your project? You can do that on this discussion using the Add Attachment button or if there is private material, feel free to use this link to upload the Storyline project for our Support engineers. Either way, we promise to remove the file after we are able to access it.

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