I've run into the following issue in one of my modules: clicking the replay button on the seekbar does not replay the slide. Has anyone encountered a similar issue?
The strange behavior that occurs is different depending on the slide and I can't find a pattern. On some slides, it restarts the slide with doubled audio, on others it doesn't restart the slide at all, and on yet others it restarts with the audio missing.
I've had the same problems Julia. Things get even weirder when a feedback layer is involved. Sometimes the audio is delayed, sometimes the last graphic on the screen is still displayed. Just weird and inconsistent. I wonder if others have had this issue.
I had the same issue. My slide was set to 'reset to initial state', but when I hit the replay button on the seekbar, the seekbar would move back to the initial position and 'move through' but the audio wouldn't play. I had a fiddle around with the slide, and when I moved the audio on the timeline to start at 0.025 instead of at 0.000 and republished – for some bizarre reason – this fixed the issue. Problem is when I tried to move it back to 0.000 to replicate the issue again, it didn't occur. So I'm keen to hear if this solution works for you? This was in Storyline 2.
Hi, Kuriko and Priyanka -- Thanks for your questions, and as this thread is a bit older, it's possible that some of the participants are no longer subscribed. As such, if you would like to reach out to anyone directly, you are welcome to do so using the 'Contact Me' link on their profile page.
8 Replies
I have the same problem.
This is related to how the slide is set to resume, reset to initial state will play again from the start, remember saved state will stay as is
Hi Phil,
Thank you for taking a stab at this.
My slides are already set to "reset to initial".
I've had the same problems Julia. Things get even weirder when a feedback layer is involved. Sometimes the audio is delayed, sometimes the last graphic on the screen is still displayed. Just weird and inconsistent. I wonder if others have had this issue.
Hello Dan!
Are you using Storyline 1 or 2? Is this happening in preview or publish? You could share the .story file here if you would like us to take a look.
Hi Julia and Dan,
I had the same issue. My slide was set to 'reset to initial state', but when I hit the replay button on the seekbar, the seekbar would move back to the initial position and 'move through' but the audio wouldn't play. I had a fiddle around with the slide, and when I moved the audio on the timeline to start at 0.025 instead of at 0.000 and republished – for some bizarre reason – this fixed the issue. Problem is when I tried to move it back to 0.000 to replicate the issue again, it didn't occur. So I'm keen to hear if this solution works for you? This was in Storyline 2.
Hi Julia,
Please share your .story file so that I can see the issue.
Hi, Kuriko and Priyanka -- Thanks for your questions, and as this thread is a bit older, it's possible that some of the participants are no longer subscribed. As such, if you would like to reach out to anyone directly, you are welcome to do so using the 'Contact Me' link on their profile page.
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