Reset Numeric Entry Box so no value shows

I have a question with Correct/Incorrect/Try again options. Someone on the Forum was kind enough to help out with IF, THEN, ELSE logic for try again. When you get Try Again and return to layer with NEB, what you typed in remains. I can set the NEB variable to 0 (Zero), but then learner has to delete the value before typing another response. Is there a way to clear out the original answer so the Numeric Entry Box is completely empty? 

49 Replies
Crystal Horn

Hi there, everyone.  I wanted to update you that I've documented the issue that when you rename a numeric variable, the entry field and the variable reference display a 0 instead of the default blank.

I'm going to have a look at this issue with our team so we can see what needs to be done!  I'll keep this discussion updated.

Michele Martinez

The biggest issue for me is that the 0 does not go away when you enter a number.  My slide has a phone and you enter the number you are trying to call.  The 0 is there and when you want to put in a number, it does not disappear.  So if I needed to enter 44596, it would display as 044596.  I checked out the previous fixes and I can see the blank numeric entry, but if there is a script that was used to achieve that, it is not visible.  Also, they are older than Storyline 2.

Crystal Horn

Thanks for sharing, Jack!  Feel free to add you .story file, too, so folks can see the setup.

A quick update on the NumericEntry variable showing 0 after being renamed in Storyline 360.  In the latest version, Update 23, this behavior happens when NumericEntry1NumericEntry2, and subsequent numeric entry variables are renamed.  If you rename the first NumericEntry, you will not see the field default to 0.

The workaround is to add numeric entry fields one at a time and rename the NumericEntry variable each time.  I hope that helps you to keep the fields looking consistent!

Ashley Terwilliger

Hi All, 

A quick update to let you know we've released a fix for this issue where Numeric-entry fields displayed default values of zero after renaming their underlying variables. They should remain blank until learners enter values. You'll find that fix available in the latest update Storyline 360, build 3.28.18944.0

To install the update, launch the Articulate 360 desktop app on your computer and click the Update button for Storyline - you'll find more details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly. 

Lauren Connelly

For all of you asking about this issue in Storyline 3, I have good news!

We just released Update 7 for Storyline 3! (Build 3.7.20003.0) 🎉
In previous versions of Storyline 3, numeric-entry fields displayed default values of zero after renaming their underlying variables. In this update, you'll find that the numeric- entry fields will remain blank until learners enter values. 
Madhu Lakshmanan

Was this problem ever resolved? I have many numeric entry fields created but 0 appears in them to the user. I would like it to be blank so that the user is not required to delete something to begin with. I am using Storyline 360. I have looked at all the other threads pertaining to this and don't see any sustainable workaround yet. There is no change after the May 2020 update as mentioned in one of the threads. 

Vincent Scoma

Hi Madhu,

Thank you for letting us know! There was a fixed release for this in update 28 for Storyline 360, but I am happy to help take a closer look!

I created a sample file using the latest build of Storyline 360 (Build 3.40.22208.0) to see if I could recreate the issue, however, I am not seeing a 0 for my numeric entry field: 

May I ask if you could share a screen recording of what you see in your course? That would help out greatly as we dive deeper! 

John Morley


Same problem: On the Story file I am attaching, the learner enters the two numbers, clicks Calculate, and gets a %Result%. Good so far.

But on clicking the Clear button, the two numeric entry boxes should go to empty (null), rather than 0 (zero).  How can we get that?