Reset Quiz Attempts after Failing
Jul 13, 2021
I am having 2 related issues with a simple quiz. My course allows for 3 attempts before failing. With an approval email from the person's manager, I want to allow only one more attempt when he re-tries the course. How do I accomplish this?
My quiz also does not save the failed attempts if the user exits the course after 2 failed attempts, Instead when he returns and restarts the course, it is resetting attempts to allow for 3 more.
I am using Articulate Storyline 360.
1 Reply
Hello Rebecca,
Thanks for reaching out and describing what you're trying to achieve. Happy to offer some guidance!
To allow one retry after manager approval, I suggest looking into your learning management system (LMS) settings. Most LMSs have a "lockout" feature that will prevent the learner from accessing the course after a certain number of attempts.
To help troubleshoot why those failed attempts aren't being saved, I need a little more info on your quiz and LMS reporting/tracking settings. Are you able to share your file here so I could take a look? If you prefer, you can share it privately, and I'll delete it once done!
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