Reset Result doesn't work on Retry Quiz button

Apr 02, 2015


I have a reset result trigger on the Retry Quiz button, (bulit-in on the result page)

When I retry the quiz it doesn't reset to zero, it keeps points from I don't know where? Not even my previous result.

How can I fix this?

Thanks for your help!

Best regards




4 Replies
Ashley Terwilliger-Pollard

Hi Catrin,

Have you double checked that it's referencing the correct results variable? I know that at times if you've added more than one results slide it could be using different variables. You can check how many results slide variables there are by  using the little [x] variable icon in the right hand side within the trigger panel. 

If you're still having difficulty we're happy to take a look at your .story file as well. 

Catrin Thier


Basically the test you need to do is, answer yes to the first question and the whatever for the next 5, you get a point result. Click on Retry quiz, takes you back to Q1, Now answer No. The no choice has zero points. If you answer No, it takes you straight to the results page and it should not show any points and a video is played.

The problem is that when I click on Retry, then clicks No, it takes me to the results page, but it says 25 or 30 or different points every time and it doesn't show the video of course as it's set to be shown if the points are less than 20.

Basically it does not reset to zero, it keeps point values somewhere. And I cannot manually set this variable to zero. I cannot select it in the list of change variables. Where do I upload my .story file so that you can check what's wrong?


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