Reset result trigger not working with question banks?

Feb 04, 2013

I have an issue in HTML5

The trigger "reset results" does not work when i use a question bank. I have a button wich has two triggers:

1.- reset results slide

2.- return to the beginning of test

Whit questions banks, the trigger 1 makes that the button does not work (in a normal slide quis it works)

I've tried to "reset state" in every slide and wors but then, te review does not work correctly (can't see the blue dot, can't advance)

Any suggestions? Is that an issue with questions banks?

demo_seguros_enviar.story

8 Replies

Peter Anderson
Staff

11 years ago02/05/13 at 9:41 am (UTC)

Hi Juanjo,

We'd be happy to take a closer look at it. Will you please open a case and include your .story file, using this link so our support team can assist you further?

Thanks!

Juanjo Haro
Author

11 years ago02/05/13 at 11:40 pm (UTC)

Hi, Peter...

There is a case open #00317257. Seems to be a issue with thing and it is send to the QA team for further investigation as your team mate told me in the email.

Until a solution, i will use normal slides instead of banks in the quizs.

Thanks a lot.

Peter Anderson
Staff

11 years ago02/06/13 at 7:00 am (UTC)

Thanks, Juanjo, I see it now. I'll keep an eye on it and update the thread when we hear something.

Take care!

Juanjo Haro
Author

11 years ago02/06/13 at 7:06 am (UTC)

Ok, Peter. I'll stay tunned!

Ian Jaffe

11 years ago02/12/13 at 2:44 pm (UTC)

I am seeing something very similar to this issue; possibly the same thing.

I am testing a short assessment using a question bank, and I have the retry and review buttons enabled.

In testing the retake functionality I am failing the quiz the first time through by answering all questions incorrectly. Then I am hitting the retry button and answering all questions correctly. If I exit at this point I am fine, complete and 100% score in the LMS.

If I hit the review button after the second passing attempt all of the review results are from the first failing attempt and when I get to the end of the review my score is now reset to 0. Then when I exit the LMS is showing a completion with a score of 0%.

So something with the reset definitely seems off.

If what I am reading here is true I should for now be able to work around this by using slide questions instead of question banks, correct? If so I will try that next.

Peter Anderson
Staff

11 years ago02/12/13 at 3:36 pm (UTC)

Hi Ian, welcome!

It does sound like you're running into the same issue. You're testing in HTML5, correct?

Our QA team is still working on this one, so yes, the current workaround is to use quiz slides rather than question banks.

Sorry for any inconvenience

Ryan DeWitt

over 9 years ago12/03/14 at 1:34 am (UTC)

Hi Peter, was this issue ever resolved with SL2?, our question banks are not resetting when using the Restart Course Command in HTML5 and slides are set to Reset to Initial State.

The same questions appear upon reset, only a browser refresh resets the questions yielding new random questions.

Thanks for the update.

Ryan