Resizing quiz answers placeholder issue
May 05, 2020
Hello, has this issue been addressed in an update, do we know? I'm working from home and waiting for a very busy company servicedesk to remote into my PC to give the Storyline update admin rights, so I'm not quite up to date yet;
I won't report it if it's already been fixed.
This issue occurs when I have a quiz question with too many answers to fit in the placeholder, so you get a scrollbar. When I then try and enlarge the placeholder by dragging the vertical scale handle, it 'pings' to this tiny size and throws everything out of whack. And you can't undo it.
If I try to manually adjust the height using the Format tab Size and Position fields (setting the height to 200px, for example), it just doesn't take effect - it's stuck at 38px.
Video attached. Thanks!
3 Replies
Hi Erin!
Thank you so much for sharing a screen recording of what you're noticing on your end!
I just tried to recreate this on my end and unfortunately, I didn't see the same snag. I'm currently on Update 39 (Build 3.39.21985.0). I've also looked to see if this has been reported as a bug, and we don't have any similar interaction submitted.
It would be helpful to take a look at the affected file. Would you mind sharing that with us?
You can either:
Either way, we'll take a look and share our findings with you!
Yep no problem - all the content is stripped out so I'll stick it here. I've just managed to get everything updated so it's not that (v3.39.22.088.0).
Hi Erin,
Thank you for sharing your file!
When I tested the file you provided, I am seeing the same results when recreating that quiz question in your file. Oddly enough, if I tried to recreate this issue in a new file and I wasn't seeing the issue. Does this issue persist in a new file?
I would like our Support Engineers to take a closer look, so I will be opening up a Support Case for you. Please be on the lookout for an email from our team!
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