Resizing Screen Size in Storyline 365

Apr 21, 2020

I'm using Articulate 360 on Parallel/Windows. In Storyline and when I publish, I get extra white space along the top.  Other friends do not have this issue. Help?

Sample

1 Reply
Jan Lua

Hi Larry,

What is the setting of the background? Is it just a color fill or is that a full image uploaded to the slide?

If it's a full image, the issue may be a conflict between screen resolution and the image size. Have you tried making the background image larger?

If it's a color fill, try using a different setting and place it back to the original after saving. It might just need to be refreshed.

If neither works, could you share the slide and/or story so we can look into it more closely?

Let me know how it goes.

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