Resolution blurry

I've gone through the posts and tutorials, but I cannot get the resolution to be crisp and clear. I'm building about 30 WBT's for customer training on a software application.. Even a simple test of a 15-second recording where the screen capture size is the same as the default story size, the text is blurry when viewed in the player.

Any help would be very much appreciated!

4 Replies
Ashley Terwilliger

Hi John,

There is some compression of images, videos, and audio that occurs when publishing your .story file - and you could modify the behavior of the quality from within the publish settings:

In addition to the publish settings, are you setting the player or browser settings to resize or scale the course or display it at the optimal size? The options and detailed here and can be modified within the player settings.