Resolution blurry
Jul 09, 2014
By
John Blum
I've gone through the posts and tutorials, but I cannot get the resolution to be crisp and clear. I'm building about 30 WBT's for customer training on a software application.. Even a simple test of a 15-second recording where the screen capture size is the same as the default story size, the text is blurry when viewed in the player.
Any help would be very much appreciated!
4 Replies
Hi John,
There is some compression of images, videos, and audio that occurs when publishing your .story file - and you could modify the behavior of the quality from within the publish settings:
In addition to the publish settings, are you setting the player or browser settings to resize or scale the course or display it at the optimal size? The options and detailed here and can be modified within the player settings.
I've tried maxing the video and image quality, but the software application video is still blurry. Please advise.
Thank you.
I tried capturing the video in Snagit, and inserted the MP4 file. The MP4 file plays crisp and clear in Quicktime, but is blurry in Storyline. Please advise, as this is holding up the project.
Thank you.
Hi John,
You may also want to look into using the method described here by Mike Enders, as some video compression will always occur within Storyline publishing (although it's been a popular feature request to change that.).
Hope that helps.
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