10 Replies
Christie Pollick

Hi, Stefan, and welcome to the community!

Sorry to hear about the odd behavior you are experiencing, but there are a few things we can try first to rule out the causes of some common errors. Please make sure you are working locally as described here, and you may want to try importing the file into a new file. If you are still having issues, you might want to try to repair Storyline. Also, could you please ensure that you are utilizing the most recent SL2 Update? Info on Update 5 can be found here

If issues persist, you are welcome to share your .story file here so we can explore this issue further for you. 

Christie Pollick

Hi, Stefan -- I'd like to take a look at your .story file itself if you are able to share it. Please use the ADD ATTACHMENT button in the bottom left corner of the reply box in the thread to attach, and please note that if you reply via email, your attachment will not come through. 

If privacy or confidentiality is a concern, you are welcome to share your file using this form