I'm trying to display the resources-tab in the sidebar. No big deal, I know! The funny thing however is that it just won't show... and it gets even weirder. When I add the menu or any other sidebar -tab... it works perfectly and everything shows up as expected. Any ideas on how to fix this? I made it work this morning so I know it's possible... but now... no idea on how to get it to work.
I'm working in Storyline 360. The file is empty still, but I will provide it anyway. As you will see, the resources tab shows in the second slide (where I activated the menu as well) but not in the first slide, where it's the only tab activated. I have had a succesfull project with only the resources tab activated on the left so I know it's possible (sreenshot in the attachments), but since that was a test, I didn't save it.
Hello Anneleen and thank you for sharing the file with me. Even empty, it was what I needed to fully understand your issue. I was previously testing in Storyline 2 and knew to take a look at Storyline 360 for your report. That being said, I do see the same issue you are reporting and can re-create it in a new file so I'm logging this as a possible software bug. I do not know of a workaround to share with you at this time, but the Flash version seems to work as expected.
In Storyline 360, the preview window is a preview of the HTML5 content, so it's not displaying properly there either. If you publish for Flash first with HTML5 fallback, it will display as you are expecting in Flash enabled browsers.
From here, I’ll meet with my team to take a closer look, so that we can determine next steps. I’ll let you know as soon as we have an update.
Thanks for the effort!!! I hope you get it fixed :-). Unfortunately for me, Flash isn't an option. My users will have to deal with an empty 'notes tab' in order for them to see the resources tab for now :-).
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Hello Anneleen - Could you share a bit more information about your Storyline version and perhaps your .story file would be helpful as well.
I'm working in Storyline 360. The file is empty still, but I will provide it anyway. As you will see, the resources tab shows in the second slide (where I activated the menu as well) but not in the first slide, where it's the only tab activated. I have had a succesfull project with only the resources tab activated on the left so I know it's possible (sreenshot in the attachments), but since that was a test, I didn't save it.
Hello Anneleen and thank you for sharing the file with me. Even empty, it was what I needed to fully understand your issue. I was previously testing in Storyline 2 and knew to take a look at Storyline 360 for your report. That being said, I do see the same issue you are reporting and can re-create it in a new file so I'm logging this as a possible software bug. I do not know of a workaround to share with you at this time, but the Flash version seems to work as expected.
In Storyline 360, the preview window is a preview of the HTML5 content, so it's not displaying properly there either. If you publish for Flash first with HTML5 fallback, it will display as you are expecting in Flash enabled browsers.
From here, I’ll meet with my team to take a closer look, so that we can determine next steps. I’ll let you know as soon as we have an update.
Thanks for the effort!!! I hope you get it fixed :-). Unfortunately for me, Flash isn't an option. My users will have to deal with an empty 'notes tab' in order for them to see the resources tab for now :-).
Good news! We fixed the issue you reported where:
Install the latest Storyline 360 update to take advantage of all the recent features and fixes. Here's how.
If the problem happens again, please record a Peek 360 screencast for me, and I'll be happy to help!
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