Responses not saved in Storyline 1

I would suggest testing your module on SCORM Cloud to rule out Moodle as the culprit.  As far as SL1 settings, what are you publishing to? 1.2 or 2004? Are your SCORM settings tracking by a result slide? In this case would want to make sure your result slide includes all desired questions.  If you can share the .story file I can help.

Hi Jasmine,

Are they not saving when you view the results in the LMS or on the slide itself? Have you looked into the revisiting properties for the slides - as if the user revisits them, they could be resetting their entries to a blank value and submitting that as the option. 

Hi Ashley,
they are not saving when we view the results both on the slide itself, and in the LMS. When you refer to the revisiting properties for the slides, do you mean Moodle settings such as "Force completed" (this is a now a Yes) and "Force new attempt" (this is now a No)? What should the settings be in order to prevent resetting their entries to a blank value and submitting that as an option. We do need them to be a No for "Force new attempt" because some students may not be able to complete the entire module in one sitting.
If that's not what you mean re revisiting properties, please describe specifically where I can find and set those settings up.

Hi Alexander,
re SL1 settings, I'm publishing to 1.2. The SCORM settings are to track by result slide and it includes all desired questions. The file is attached here.

thanks so much

the SCORM 1.2 specification sets some limits on the allowed length of some of the values and open ended questions can frequently end up going over this limit. Moodle 2.7 and higher versions contain a setting that allows Moodle to store longer values but most SCORM packages truncate or modify this data before sending to the LMS as well so it may require a change within your Package as well. (others here should be able to advise on this)

The Moodle setting is called "scorm12standard" and can be found by going to  admin > plugins > activities > SCORM - if you un-tick that box it will allow Moodle to store higher values.

Hi Jasmine, it looks like this is the published file and not the .story file. However, I preview this and the fields are holding my text entries.  So @Ashley was mentioning the slide properties in SL which allow you to "reset to initial state when revisiting" or automatically decide.

It's to troubleshoot the source file but, I can understand if you can't share it. 

Hi Jasmine,

As Alexander mentioned, I was thinking about the slide properties themselves in Storyline - as I can't assist with any Moodle settings. As Dan mentioned it may be the total amount of suspend data and there is some documentation of that here as well. 

Hi Jasmine, 

This might indicate that the issue is Moodle related. I forgot I have a Moodle site (2.4) for testing and the course did fine there with default settings and unlimited attempts.

Thanks Dan, Ashley and Alexander, your help is all VERY much appreciated!

I've now done the following:

1. Reset in Moodle SCORM as recommended
2. Correct the SL slide properties as recommended

I am still testing and will get back on the verdict whether it is Moodle related.

Have a great day,
Jasmine

Thanks Jasmine, and please feel free to keep us posted. 

Hi all, it worked! Many thanks!

Thanks Jasmine for the update!