Responsive Player inside an iFrame

I'm having several problems with the responsive player when launching from inside an iFrame.  

1.  The mobile browser jumps to the bottom of the page when a user touches the screen on an iPhone.  This behavior has been duplicated by Articulate support and identified as a possible bug.  They attributed the problem to the placement of buttons at the bottom of the lesson page.  

2.  Optimal browser size / lock optimal player size isn't resizing the responsive player.  

Thanks!

4 Replies
Katie Riggio

Hi there, Mike! Really sorry to hear you're running into this issue as well.

I wasn't able to locate any cases under your information, and I want to make sure we get this sorted out for you. Do you have your case number handy?

Please feel free to submit a ticket directly with our Support Engineers here!