I am building a course that has questions scattered throughout, drawing from Questions Banks.
In the Results Slide I have used the Reset Only Incorrect Questions option on the retry button in the Failure layer.
The published course successfully re-presents the incorrectly answered questions but locks up at the end of the last retry question, without returning to the Results Slide.
Thanks for your reply, however, I think I may have worked it out.
The issue seems to be related to the fact that I am using question banks. Once I removed the question banks and just put the quiz questions in individually, the results slide worked fine.
Sorry that you lost time troubleshooting, and I appreciate you taking the time to share your findings!
Out of curiosity, which version of Storyline are you using? If Storyline 360: Update 27 fixed an issue with courses getting locked up when reviewing or retrying question bank quizzes, so I wonder if this is somehow related.
If you run into this again, don't hesitate to connect with us. We're happy to dig in!
I'm having trouble recreating the issue in a sample Storyline 360 Update 42 file, but please let us know if the experience resurfaces! We're ready to jump back in at any time.
5 Replies
Hi Steve,
I'm sorry to hear you're getting stuck in your course! I'm not aware of any issues when it comes to retrying only incorrect questions.
Are you comfortable with sharing your .story file for testing? You can share it publicly here, or privately with our support engineers. We'll delete it when we nail down what's going on!
Hi Ben,
Thanks for your reply, however, I think I may have worked it out.
The issue seems to be related to the fact that I am using question banks. Once I removed the question banks and just put the quiz questions in individually, the results slide worked fine.
May be instructive for others.
Steve
Hello Steve,
Sorry that you lost time troubleshooting, and I appreciate you taking the time to share your findings!
Out of curiosity, which version of Storyline are you using? If Storyline 360: Update 27 fixed an issue with courses getting locked up when reviewing or retrying question bank quizzes, so I wonder if this is somehow related.
If you run into this again, don't hesitate to connect with us. We're happy to dig in!
Hi Katie,
I’m using Articulate 360 V3.42
Steve
Hello again, Steve!
Thank you for that detail.
I'm having trouble recreating the issue in a sample Storyline 360 Update 42 file, but please let us know if the experience resurfaces! We're ready to jump back in at any time.
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