Reset Only Incorrect Questions

Jul 31, 2020

I am building a course that has questions scattered throughout, drawing from Questions Banks.

In the Results Slide I have used the Reset Only Incorrect Questions option on the retry button in the Failure layer.

The published course successfully re-presents the incorrectly answered questions but locks up at the end of the last retry question, without returning to the Results Slide.

Does this ring any bells with anyone?

5 Replies
Ren Gomez

Hi Steve,

I'm sorry to hear you're getting stuck in your course! I'm not aware of any issues when it comes to retrying only incorrect questions. 

Are you comfortable with sharing your .story file for testing? You can share it publicly here, or privately with our support engineers. We'll delete it when we nail down what's going on!

Steve Lyne

Hi Ben,

Thanks for your reply, however, I think I may have worked it out.

The issue seems to be related to the fact that I am using question banks.  Once I removed the question banks and just put the quiz questions in individually, the results slide worked fine.

May be instructive for others.




Katie Riggio

Hello Steve,

Sorry that you lost time troubleshooting, and I appreciate you taking the time to share your findings!

Out of curiosity, which version of Storyline are you using? If Storyline 360Update 27 fixed an issue with courses getting locked up when reviewing or retrying question bank quizzes, so I wonder if this is somehow related.

If you run into this again, don't hesitate to connect with us. We're happy to dig in!

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