Restart Course Trigger is not working using Internet Explorer / Microsoft Edge

Restart Button works perfectly when using google chrome, see example below.

Hi there, Ian.  The restart course trigger worked for me in Storyline 3 with Internet Explorer, both Flash and HTML5 output.  You can check out my sample here.

What version of Storyline did you use to build your example?  Can you share the link to your output for me to test as well?  Thanks!

Hello Crystal. I'm using Articulate Storyline 360 and you can check it here. Try using Internet Explorer or Microsoft Edge and see if Restart course trigger works. Below is my zip file and sl file if you want to check it.

Hi Ian,

Thanks for reaching out to share your files. I see that you shared with our support team as well and Vevette was able to help you out.

This thread and your support case have been linked to the report so that we can update you here when we can.

Any updates? Restart course trigger still doesn't work on Internet Explorer. I'm using Articulate Storyline 360.

Hi Ian,

Thanks for checking in. This issue is still with our team to investigate, so we'll let you know here as soon as we have an update. In the meantime, can your learners use one of the other browsers such as Chrome, Safari or Firefox where this is still working? 

Hi Ian! As promised, I wanted to let you know we fixed the issue you reported where the restart course trigger didn't work in Microsoft Edge or Internet Explorer.

Install the latest Storyline 360 update to take advantage of all the recent features and fixes.

If the problem happens again, please record a Peek 360 screencast for me, and I’ll be happy to help!

Is there a bug with the timer showing up when it's been turned off?

Is there a bug with the 'Restart Course' trigger not working?

I installed the latest version today and it's made no difference.

Restart Course button I changed to Jump to Slide 1 and set Slide 1 to Reset.
Timer still won't go away though.

Hey Robyn,

Thanks for reaching out and letting us know you're running into an issue with the timer displaying in your course.

I'm not seeing anything similar reported.

With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.