Restart Course Trigger is not working using Internet Explorer / Microsoft Edge

Jul 06, 2018

When clicking the restart course button it doesn't restart and go back to the main slide. This only happens when using Internet Explorer and Microsoft Edge.

10 Replies
Alyssa Gomez

Hi Ian! As promised, I wanted to let you know we fixed the issue you reported where the restart course trigger didn't work in Microsoft Edge or Internet Explorer.

Install the latest Storyline 360 update to take advantage of all the recent features and fixes.

If the problem happens again, please record a Peek 360 screencast for me, and I’ll be happy to help!

Leslie McKerchie

Hey Robyn,

Thanks for reaching out and letting us know you're running into an issue with the timer displaying in your course.

I'm not seeing anything similar reported.

With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.

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