Restarting timer in a quiz

Hi all

I have developed some quizzes that have a countdown timer of 20 minutes.  I have given the learner the ability to retry the quiz.

Unfortunately, when I have tested the quiz and retry the quiz after a failed attempt, the timer restarts where I left off.

I would like the timer to restart at 20 minutes, then countdown.  Can anyone help with this?  Thanks in anticipation.

Fiona

3 Replies
Leslie McKerchie

Hi Fiona! The link was to share awareness of a known issue in previous Storyline versions. 

You can check for your Storyline version by:

  • Opening Storyline, click Help, click About Articulate Storyline

It should look like this and show your version:

This is what I wanted you to confirm, and if you do not have the latest update (as shown above), you can click the second link provided.  The link will look like the standard free trial dialogue, but this is correct and your serial number from your product should pull when you enter that information.

I hope that this helps, just let me know.

Thanks!