15 Replies
Ashley Terwilliger-Pollard

Hi Dianne, 

First off, just an fyi that replying via email includes your signature here so you're welcome to edit the post and remove that information if you wish.

In regards to the navigation, if you have chosen Restricted and the user is also able to "resume the course" they will be able to navigate back to any slides they've already seen. If you have chosen Locked navigation, and the user has completed the course and see all slides, they still can only navigate the menu in the order you've designed. They can't jump ahead or skip over slides, nor can they go back to any previously viewed slides.

Guntis Dombrovskis

Our course is set by modules and those unlock as you go. There is an assessment at the end. An issue we are running into is that once the user passes the assessment and exits the course, upon his/her return to the course all modules are locked gain. Can the menu be set up so that it is unlocked once the user revisits the course or how can we keep the modules already competed unlocked upon re-visiting the course? 

Guntis Dombrovskis

Phil, "Once a course is marked as complete"  - is that by LMS? Maybe our LMS does not handle the SCORM properly (we use Pathlore). The issue is once the user exits the course and returns to LMS then if the user wants to review the course they are brought back to the course but all modules are locked again. It is not an issue if the user stays in the course and wants to go back to the home/landing page and look at the content, all content is unlocked. 

Phil Mayor

It really depends on what your criteria are for completion in the file. Once this course tells the Lys that it is passed/completed or failed (not incomplete) then the course will reopen in Review mode for that instance of the course, that is I suspect why it is all locked because review mode is either not being sent the resume data or is ignoring it because it is in review mode.

Guntis Dombrovskis

Also, we have another issue we are seeing and we don't know if it's LMS or Storyline. Once users complete an assessment and then exit the course, regardless is they fail or pass, once they come back to resume (if they did not pass) or review (if they pass) they are taken to a random slide within the assessment part of the course. One would think that if the user passes the assessment, exits the course to LMS, and then decides to review they would be directed to a first page? 

Ashley Terwilliger-Pollard

Hi Guntis,

It sounds like you're running into a couple of scenarios where you're not sure if the LMS or Storyline is the cause? When that happens, it's a good idea to look at testing in another environment such as SCORM Cloud. It's free and pretty easy to use, but if you find yourself stuck at all, our Support Team is always happy to take a look at your .story files and do some additional testing too. Reach out and let us know, the team is around 24/7! 

Lauren Connelly

Hello!

Great question! There isn't a way to customize the icon from a lock to a checkmark in the Menu. As a workaround, you could choose to remove the lightbox slide from the menu. To do this, just select the slide title and click the Delete heading button below the menu.

Scenes and slides you remove from the menu will still be part of your published course; they just won’t show in the menu.

Please let me know if this works for your course!