result doesn't show (only variable)

Sep 19, 2018

First: I've inherited this course, I didn't build it. I had it translated and the translator translated the variables, so I had to translate it back. I did that in a different course and it seemed to be fine.

The problem I am having is that the result slide shows the variable not the actual score. I previewed the english version and it is fine. I'm pretty sure I've written the variable correctly (hopefully it's something easy and dumb like that though!)

Please help.

Thanks,
John

16 Replies
Athletics Canada

So I thought I would follow up here, since everyone was very helpful...

I'm in a different course and I'm having the same problem. But when I go to the variables list I get: 

results12.score.percent

results11.score.percent

results10.score.percent

etc on down to one. How do I know which one to use?

Thanks,
John

Jacob Olivier

Hi to everybody,

I have similar issue

A file in English has been created into SL2 and shared with people in different countries.

My Chinese colleague opened the file with SL3, translated it, some variables disappeared from the variable list (and she did not try to change the name of the variables)

I check the original English file, still OK

So, does it mean that time to time SL delete some variables??

 

Thanks for your input

Olivier

Simon Blair

Hi Olivier,

I've opened many SL2 files in SL360 and I've never come across a case where a variable disappeared.
In fact, there have been times when I've wanted to remove results variables (there were too many because of copying/pasting results slides), but I never could.

Is it possible that the variable is there, but you didn't see it? Quite often, the variables list isn't exactly in alphabetical order (I think it tends to group by type).

Simon

Alyssa Gomez

Hi Jacob,

Thanks for letting us know what happened, and we're here to help.

Did the variables disappear before translating the file, or after?

With your permission, we can take a look at your Storyline 2 project file and upgrade it to Storyline 3 on our side. We'll delete it when we're done troubleshooting. If that works for you, you can upload your file privately to our support team here. We'll give it a test and let you know what we find!

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