1 Reply
Crystal Horn

Hi Stefanie!  Thanks for describing what's happening.  I have a couple of questions to help solve what's happening:

  • Where are you hosting your content when playing it (web, LMS, somewhere else)?
  • What browsers are you using to test your content?
  • Can you confirm what version of Storyline you’re using?  Go to Help > About Storyline.

If you can share you .story file here for testing, I'll be happy to have a look at the setup.  Thanks!