Result Slide loading

Hi all,

I am concerned about the failed loading of the graded result slide. In my case, it cannot reach the result slide successfully after saving (Pic. 1). Even I try to copy the quiz to another new storyline file and create a new result slide, it would be fine at that time but actually failed as same as the issue above after the action of saving. Would someone please explain or have any instructions for this kind of issue?

p.s. I am wondering whether is related to the software update. The original file is created in storyline 2 but now transferring to storyline 360.

Thanks in advance for any comments and solutions.

3 Replies
Leslie McKerchie

Hi Sandra,

Thanks for reaching out and sharing what you are running into when previewing your course.

Curious if the issue happens in any course you are working on or just this particular one?

If you cannot re-create the issue in a new course, I would advise to import the file into a new one and proceed.

If it's happening in any/all files, you should certainly conduct a repair of your software.

If you'd like us to take a look, then with your permission, please share your .story project file for us to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.