Results

Hi, April -- Thanks for reaching out and sorry to hear of your troubles! May I ask if you can share a bit more about the environment where you are testing your published output as described here? And if you are publishing for, say, an LMS, are you finding the same behavior when you test your course via the SCORM Cloud, as well? 

I've tested it online and through the quick preview inside Storyline, it doesn't work either way. I'm sure its something that's obvious or easy to fix since it "was" working. I just can't seem to find where it messed up. I attached the whole game to this post. Can you go through it and find the error? Thank you so much if you do find it!!

Hi, April -- Thanks for sharing your file! I also appear to be experiencing the same difficulty you are reporting when testing, and as I have not been able to determine the root of the issue, perhaps you may want to connect with our support engineers here for additional technical analysis. If you are able to share your case number, we will be glad to follow along! 

Ok, well I appreciate you trying to help! How would I connect with the support engineers?

-Thanks

Hi, April -- Apologies, as I thought I had shared the form previously! Here is what you would need to submit a case. 

Thanks!

I actually went to an older version and just updated a few slides, and it worked! So I'm not sure what happened but its good now.

Delighted to hear you are all set, April, and thanks for stopping back with an update. :)