Results Report Not Appearing

I have a client who, periodically, has an issue with quiz results not appearing after the OK button is clicked on the ENTER NAME dialogue.   When I test the issue from another location it seems to work properly.  Can somebody give me any technical information about recommended browsers and/or browser settings, or flash settings, etc, that may prevent (or cause) this from happening?  Further, is the function of producing the report something built into Storyline or is it simply html?  (I understand that the report.html file handles the output).  With thanks,

Steve

p.s. The client is using PCs - not tablets, etc

2 Replies
Christie Pollick

Hi, Steve -- Please take a look at the information here on System Requirements, and also this article on Publishing and Sharing Articulate SL2 Content, as it addresses the need to test your content in the intended environment for functionality. Please let us know if issues persist, and you are welcome to share your file if you would like us to take a closer look.