Whenever I finish the quiz, it shows the success or failure message, but does not show the base layer, which contains the results, review quiz button, and close button. I'm using questions from a bank. I've done a very similar project that displays the results correctly. Help please.
I did find a fix for the problem. It had something to do with the layout I assigned. I changed the layout to a blank one, which made the base visible. I then changed the layout to the one I wanted, which is the same one I originally assigned. It is now working correctly. The layout was somehow blocking my base layer. I had deleted and recreated the results slide several times and it was automatically using the layout that was causing the issue each time I inserted a new one. Is that normal? I have several stories that I set up in the same way and that has never happened before.
It doesn't sounds normal, but I'm glad you were able to find a fix. If you experience the difficulty again and would like us to test your file, please feel free to share your .story file here or send it to our Support team.
3 Replies
Hi Maggie,
You may want to check the properties for each of the layers to confirm that you haven't by accident checked off the box to "hide items on base layer."
If you check that, and everything is set up correctly, are you able to share you .story file here with us? If you'd like to share it privately you can also send it here.
I did check those and it was set up correctly.
I did find a fix for the problem. It had something to do with the layout I assigned. I changed the layout to a blank one, which made the base visible. I then changed the layout to the one I wanted, which is the same one I originally assigned. It is now working correctly. The layout was somehow blocking my base layer. I had deleted and recreated the results slide several times and it was automatically using the layout that was causing the issue each time I inserted a new one. Is that normal? I have several stories that I set up in the same way and that has never happened before.
It doesn't sounds normal, but I'm glad you were able to find a fix. If you experience the difficulty again and would like us to test your file, please feel free to share your .story file here or send it to our Support team.
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