My results slide from some quizes are giving my "Success" and "Fail" message, but showing strange text or no score at all where the student's score and passing score should be. I already checked the results slide to make sure the questions to be tracked are checked and the correct passing score is showing. And by the way, I imported the results slide and use it as a template because it has other features I want to be consistent. Somehow the score is the only thing not showing correctly. Any tips on how to fix?
Hey Wendy, as they stand is there a way to have the resource complete without showing the result slide? I've tried skipping it to the last slide but our LMS is showing it as incomplete even though the score is 100%
We have similar issue. Attached on file. Can you help?...
Problems displaying the Results page from quizzes created using the attached Storyline (originally created in Storyline1, and now used in Storyline2).
The Results page for the individual quizzes is displaying in Preview mode with the scores from the quiz showing ok.
But:
· When using the published object (URL ending in ‘story.html’) the results page is not displaying for the individual quizzes when using Chrome, Firefox, or Internet explorer using a PC.
The results page is displaying ok on a mobile, suggesting that the results page is displaying in the html5 version, with the file type ending in ‘story_html5.html’.
· A colleague suggested that: ‘the issue is around how Flash is handling the content in a browser window – I’ve tried a couple of browsers and the html5 version of the output operates correctly when published to the server.’
In addition:
· The overall results page and the print results option (adding the results from the individual quizzes) is not displaying when using the published project URL for the html 5 version in Firefox or Chrome (latest version as specified by Articulate.com requirements page).
· The overall results page and the print results option (adding the results from the individual quizzes) is displaying ok when using the published project URL for the html version (nothtml 5) in at least Firefox.
Could you please investigate and advise on how we can display all three options, i.e:
- individual quiz result page, - overall quiz result page, and - print option for results, in at least one browser.
Hi, Gill -- Thanks for reaching out and sorry to hear of your troubles! This seems to be an issue where it would be beneficial to have our Support Engineering staff investigate a bit further for you. If you'd like to create a case via this form and share your ticket number, we will be glad to follow along! :)
Need your help regarding results is not showing even though you did not meet the targeted passing score. However if you reach the passing score then it would allow you to see that you've have passed. Please help.
Hi, Rodstephen -- Thanks for reaching out and sorry to hear of your troubles! And I agree with Wendy; if you can please confirm which product you are using and maybe share your file, that would be helpful! And also, may I ask if you are finding the same behavior if you test your course in the environment (LMS, web) where it will ultimately be accessed by your learners, as well?
I am having the same issue with the result slide. At one point it was saying passed or failed but no score. Now it is not showing anything just the template. I have checked to make sure that it should score all questions that was indicated. I have been frustrated for two days.
Hi Renetta! I'd love to get a closer look at your file so I can nail down what's going on with your result slide. Would you be willing to share it with me?
You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
I'm having the same problem as the above. Results slide either gives a score of zero, or it gives a failure score which never seems to be the same. The test slides indicate correct answers. I've attached the file.
Thanks for sharing your file for a closer look. It looks like you already got some excellent community advice from Mykal here!
I configured the properties in the result slide the same way (to only calculate results from the draw) and then published the course to SCORM Cloud, an LMS testing environment we use. Click here to see how your quiz scores look after that update!
We can continue the conversation here or there if you like! 🙂
42 Replies
Wahoo, that's it... I haven't experienced using that quiz slide before as the Likert looked the best. I've grouped the button sets too. Thanks Wendy!
Yay...glad you got it sorted Sandy!
Hey Wendy, as they stand is there a way to have the resource complete without showing the result slide? I've tried skipping it to the last slide but our LMS is showing it as incomplete even though the score is 100%
Hey Sandy
without knowing what your LMS is (they all function differently) check out this LMS Troubleshooting blog article that may help you.
I have personally in some instances forced the complete status using JS
SetStatus("completed")
We have similar issue. Attached on file. Can you help?...
Problems displaying the Results page from quizzes created using the attached Storyline (originally created in Storyline1, and now used in Storyline2).
The Results page for the individual quizzes is displaying in Preview mode with the scores from the quiz showing ok.
But:
· When using the published object (URL ending in ‘story.html’) the results page is not displaying for the individual quizzes when using Chrome, Firefox, or Internet explorer using a PC.
The results page is displaying ok on a mobile, suggesting that the results page is displaying in the html5 version, with the file type ending in ‘story_html5.html’.
· A colleague suggested that: ‘the issue is around how Flash is handling the content in a browser window – I’ve tried a couple of browsers and the html5 version of the output operates correctly when published to the server.’
In addition:
· The overall results page and the print results option (adding the results from the individual quizzes) is not displaying when using the published project URL for the html 5 version in Firefox or Chrome (latest version as specified by Articulate.com requirements page).
· The overall results page and the print results option (adding the results from the individual quizzes) is displaying ok when using the published project URL for the html version (not html 5) in at least Firefox.
Could you please investigate and advise on how we can display all three options, i.e:
- individual quiz result page,
- overall quiz result page, and
- print option for results, in at least one browser.
Many thanks!
Hi, Gill -- Thanks for reaching out and sorry to hear of your troubles! This seems to be an issue where it would be beneficial to have our Support Engineering staff investigate a bit further for you. If you'd like to create a case via this form and share your ticket number, we will be glad to follow along! :)
Hi Everyone,
Need your help regarding results is not showing even though you did not meet the targeted passing score. However if you reach the passing score then it would allow you to see that you've have passed. Please help.
Is that image from Quizmaker? It doesn't look like a storyline option unless you have customised it...perhaps if you could give some more information.
Hi, Rodstephen -- Thanks for reaching out and sorry to hear of your troubles! And I agree with Wendy; if you can please confirm which product you are using and maybe share your file, that would be helpful! And also, may I ask if you are finding the same behavior if you test your course in the environment (LMS, web) where it will ultimately be accessed by your learners, as well?
Hi,
I am having the same issue with the result slide. At one point it was saying passed or failed but no score. Now it is not showing anything just the template. I have checked to make sure that it should score all questions that was indicated. I have been frustrated for two days.
Hi Renetta! I'd love to get a closer look at your file so I can nail down what's going on with your result slide. Would you be willing to share it with me?
You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
I'm having the same problem as the above. Results slide either gives a score of zero, or it gives a failure score which never seems to be the same. The test slides indicate correct answers. I've attached the file.
Greetings, Melanie!
Thanks for sharing your file for a closer look. It looks like you already got some excellent community advice from Mykal here!
I configured the properties in the result slide the same way (to only calculate results from the draw) and then published the course to SCORM Cloud, an LMS testing environment we use. Click here to see how your quiz scores look after that update!
We can continue the conversation here or there if you like! 🙂
Hello,
I"m having a similar issue. On results slide, only layers showing without the base layer items and the 'your score' is not computing.
I've tried to change the result variable to a unique term but didn't do anything.
Please advise. thanks.
Hi Alli
can you share your .story file so we can take a look. Linking this post to the other one in case anyone is following along.
Hello,
Here is the file with the issue on results slide not showing the base layer
or calculating 'your score.'
https://drive.google.com/file/d/175wwMd8WflRaqXQu8CCuhNmTaL1SZJtw/view?usp=sharing
Thanks for your help,
Hi Alli
on the master slide layout for the result slide check the box 'hide background graphics'
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