Resume a previously completed course
I have a course that is having some issues when resuming after it has been market compelted. Here's what happens:
1. Course is partially completed by the learner however if the learner doesn't finish the course, they are able to exit and resume at the exact position where they left off.
2. Course is fully completed by the learner and is marked off in the LMS as completed. When the user goes back to the coruse and clicks to resume it, they course takes them back to the middle of the topics and doesn't remember the last screen they were in.
This only happens when the course is marked as complete. When the user is actually partially complete, the resume feature works perfectly.
We are using Success Factors as the LMS however, this has also happened when testing in saba.
Has anyone ever expereinced anythign like this? I'm at a loss as to why it is doing this.