Resume / Bookmark - not working properly (SABA LMS)

I have a course in Storyline 2 with 75 slides.  When we exit the course after 12 slides,  it always return to the 11 slide in SABA LMS. However, its is working fine on the scorm cloud LMS.

For resolving this issue, we have tried multiple options in the course but unable to get any success.

Below is my debugging description which we were trying to do in the course:

We have been cleaned the master template and short the slides's label name but the bookmarking is not coming properly on slide 12. Also, We have checked the suspend data limit on SABA LMS and it is also fine.

Could you please provide your suggestion or thoughts on the same if you face this issue earlier?

Thank you so much in advance!

 

2 Replies
Leslie McKerchie

Hello Akhilesh and Manish,

If the content is working as expected in SCORM Cloud and the issue is limited to your LMS, I would recommend following up with your LMS team.

I do know that we have other Saba users in the community though, so hopefully someone will be able to chime in and help you out here.

The first possibility that does come to mind is that you may be reaching your suspend data limits. Does Saba support publishing to SCORM 2004?